Agreement between User and www.familyfertilitycryobank.com
Welcome to www.familyfertilitycryobank.com. The www.familyfertilitycryobank.com website (the “Site”) is comprised of various web pages operated by Family Fertility CryoBank, Inc (“FFCB”). www.familyfertilitycryobank.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of www.familyfertilitycryobank.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
www.familyfertilitycryobank.com is a Medical Services, E-Commerce Site that provides patients with information about FFCB’s services and the ability to pay their bill online for the storage of their reproductive tissues.
Visiting www.familyfertilitycryobank.com or sending emails to FFCB constitutes electronic communications. You consent to the use of electronic signatures, to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
You Must Keep Your Email Address Current with Family Fertility CryoBank
In order to ensure that Family Fertility CryoBank is able to provide Communications to you electronically, you must notify Family Fertility CryoBank of any change in your email address [by updating your account profile at the Site or by contacting Family Fertility CryoBank at [[email protected]]].You understand and agree that if Family Fertility CryoBank sends you an electronic Communication but you do not receive it because your email address on file is incorrect, out of date, or blocked by your email or Internet service provider, or you are otherwise unable to receive electronic Communications, Family Fertility CryoBank will be deemed to have provided the Communication to you.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that FFCB is not responsible for third party access to your account that results from theft or misappropriation of your account. FFCB and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
You may at the discretion of Family Fertility CryoBank, receive a full refund for a previously purchased cryopreserved anonymous sperm donor vials purchased 1 or more years ago but stored at Fertility Center of California or Family Fertility CryoBank, if you properly turn in completed, notarized Disposition paperwork that relinquishes your ownership of the cryopreserved reproductive tissues stored at FFCB within 30 days of the storage time purchase date. Note that embryo materials will require the notarized signatures of both parties (if applicable) involved in the creation of the material.
Links to Third Party Sites/Third Party Services
www.familyfertilitycryobank.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of FFCB and FFCB is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. FFCB is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by FFCB of the site or any association with its operators.
Certain services made available via www.familyfertilitycryobank.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.familyfertilitycryobank.com domain, you hereby acknowledge and consent that FFCB may share such information and data with any third party with whom FFCB has a contractual relationship to provide the requested product, service or functionality on behalf of www.familyfertilitycryobank.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of FFCB or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. FFCB content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of FFCB and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of FFCB or our licensors except as expressly authorized by these Terms.
Maintenance of the Site
The information and material on the Site may contain typographical errors or inaccuracies. You agree and acknowledge that Family Fertility CryoBank may modify, limit, suspend, discontinue or correct the information, materials and descriptions on the Site or any part of the Site at any time, without notice or liability to you. Family Fertility CryoBank may also, from time to time, establish general rules and policies regarding use of the Site. Family Fertility CryoBank will post such rules and policies on the Site, and you agree that your compliance with such rules and policies shall be a condition of your use or continued use of the Site. Family Fertility CryoBank shall not have any liability or responsibility with respect to any lost data or messages, such as the deletion or failure to store messages, communications or other data transmitted by you.
The Service is controlled, operated and administered by FFCB from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the FFCB Content accessed through www.familyfertilitycryobank.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless FFCB, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. FFCB reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with FFCB in asserting any available defenses.
You may not link to the Site from any pornographic, obscene, profane, defamatory, libelous, threatening, unlawful or other web site that contains material which could constitute or encourage unlawful conduct that would be considered a criminal offense, give rise to civil liability or otherwise violate any law or regulation. Notwithstanding the fact that Family Fertility CryoBank or other parties involved in creating, producing or delivering the Site may monitor or review any links to the Site, Family Fertility CryoBank and such parties assume no responsibility or liability which may arise from the content of and such links, including, but not limited to, claims for defamation, libel, slander, obscenity, pornography, profanity or misrepresentation. LINKING TO THE SITE INDICATES THAT YOU ACCEPT THESE TERMS AND CONDITIONS.
Although the Site may link to other web sites (“External Sites”), Family Fertility CryoBank is not, directly or indirectly, implying any approval, association, sponsorship, endorsement or affiliation with any External Site, unless specifically stated herein. FAMILY FERTILITY CRYOBANK RESERVES THE RIGHT NOT TO LINK, OR TO REMOVE THE LINK, TO ANY EXTERNAL SITE AT ANY TIME. Links to External Sites are provided for informational purposes only. By entering the Site you acknowledge and agree that Family Fertility CryoBank has not reviewed any External Sites, and does not endorse or make any representation about, and is not responsible for, the content contained on any External Site. Your access and use of any External Site is at your own risk.
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Family Fertility CryoBank shall not be responsible for any failure to perform its obligations under these Terms if such failure is caused by acts of God, war, strikes, lack or failure of transportation facilities or Internet availability, laws or government regulations or actions that are beyond Family Fertility CryoBank’s reasonable control.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and FFCB agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. FAMILY FERTILITY CRYOBANK AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
FAMILY FERTILITY CRYOBANK AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. FAMILY FERTILITY CRYOBANK AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
FFCB reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and FFCB as a result of this agreement or use of the Site. FFCB’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of FFCB’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by FFCB with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and FFCB with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and FFCB with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
FFCB reserves the right, in its sole discretion, to change the Terms under which www.familyfertilitycryobank.com is offered. The most current version of the Terms will supersede all previous versions. FFCB encourages you to periodically review the Terms to stay informed of our updates.
FFCB welcomes your questions or comments regarding the Terms:
FAMILY FERTILITY CRYOBANK
6699 ALVARADO RD, STE 2208
SAN DIEGO, CA 92120
Effective as of January 1, 2018